As a „mystery guest" we will act upon your commission as an anonymous guest of your hotel. Your hotel will be checked based on a set of criteria which has been agreed upon with you. We will then evaluate the test results, summarise them and prepare overview reports, with concrete recommendations and advice for how to act upon them.
IFH®-Mystery Checks accurately and comprehensively record the quality levels in all areas of your hotel which have direct contact with guests to help improvisations.