RJ Friedlander is the founder and CEO of ReviewPro.
ReviewPro enables hoteliers to increase guest satisfaction and online revenue by more effectively managing their online reputation and presence in leading social media sites. The company was awarded the prestigious Best Emerging Technology Innovation Award at the 2011 PhoCusWright Conference.
ReviewPro provides the analysis, customer intelligence, competitive benchmarking and reporting needed to help hotel professionals more effectively manage their organization. ReviewPro indexes over 125 million guest hotel reviews in 20 languages across nearly 90 of the most relevant Online Travel Agencies (OTAs) and customer review websites. After rapid growth in the European market, the company has expanded internationally and quickly grown its client roster to thousands of hotels in nearly 60 countries, including companies like Roger Smith Hotel, Ace Hotel, Hotel Bel-Air, the Beverly Hills Hotel, Meliá Hotels International, Louvre Hotels Group, The Red Carnation Hotel Collection and CitizenM.
Prior to ReviewPro, Friedlander worked for 17 years in the Internet and technology sector in Europe, the US and Asia. Prior to joining ReviewPro full-time, he spent 10 years as a senior executive in Grupo Planeta, one of Spain’s largest media companies, overseeing the group’s Digital Media Division. In addition to running the day-to-day business of ReviewPro, RJ Friedlander is an advisor and private investor in several other Internet and technology companies.